NTT Data Services

2413 Nashville Rd.
Bowling Green , KY
https://us.nttdata.com/en/careers
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Customer Service Representatives

NTT Data Services
Bowling Green, KY Full-time
Posted on October 30, 2018

Customer Service Representatives

NTT Data Services is Hiring!

Top 10 Global Services Firm is seeking Customer Care Representatives for our Business Process Outsourcing (BPO) Center in Bowling Green, KY.

For more than 30 years, our Business Process Outsourcing team has implemented the processes and technologies that bring about real transformation for customers of all sizes. Our end-to-end administrative services help streamline operations, improve productivity and strengthen cash flow to help our customers stay competitive and improve member satisfaction.

Position Overview:

The Customer Service Representative provides front-line phone customer service to policyholders, beneficiaries, agents and internal customers.

Qualifications:

  • High School Diploma or equivalent
  • Ability to work regularly scheduled day shifts Monday - Saturday 7:00 am to 6:00 pm CST.
  • 6+ months of experience in a customer service role where you had to correspond in writing or over the phone with internal and external customers as well as apply business rules to varying fact situations and make appropriate decisions
  • 6+ months of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, leverage internet search engines, and other web based applications;
  • 6+ months of experience with the Microsoft Office suite that required daily usage of Outlook, Excel and Word.
  • Ability to type 40 WPM

To learn more and apply, please visit: https://us.nttdata.com/en/careers and reference requisition ID 30606.

NTT DATA is an equal opportunity employer.